One more day to see the next wave of cutting-edge technology from IBM Research.
Stop by the Innovation Lab in Asia 3, open 9:00 - 12:00 on Thursday. Get answers to these questions...
Stop by the Innovation Lab in Asia 3, open 9:00 - 12:00 on Thursday. Get answers to these questions...
Who is the most suitable expert
for me?
Inbal
Ronen , Haifa Lab
Expertise location is a major task performed
in enterprises. This demo will present expertise location and advanced features
of IBM Connections and other skill related sources in the enterprise. In
additional to topic based expertise location, we will show how to identify
similar experts when the returned expert is unreachable or busy. Similarity is based on similar expertise (similar
skills, similar social activity, participating in the same blog, being members of
the same communities) and personal attribute similarity (similar job title,
same country, or same organization). For each recommended similar expert we
will show evidence of why the person is identified as similar in the context of
the expertise topic. We will also show additional features that facilitate
expertise search.
How can I create the best team for the job?
Ana Paula
Appel, Brazil Lab
The well-known phrase “the whole
is greater than the sum of its parts” is applicable when assembling an
effective team to solve a particular problem. A team formation problem consists
of forming a team from a large set of candidates such that the resulting team
is best suited to perform an assignment. For instance, a team of available
nurses and physicians to perform in an emergency room in a hospital should be
chosen carefully, as they need to cover several skills, have the ability to
work together, and perform as an efficient team. Social network analytics with
optimization techniques allow us to find the best team to perform a required
task. Here, we show that our system works for several scenarios, such as health
insurance, businesses, and distance learning.
How will a visualiziation help me understand correlations in risk and compliance?
The goal of this work is to
investigate interactive visual analytics for Governance, Risk Management, and
Compliance (GRC). GRC data in IBM OpenPages is based upon defined
business processes and risks along with controls for those risks. Several
visualizations have been created, including a graph-based GRC object
representation that can be used to spot structural anomalies in the data and a
visualization of a Monte Carlo simulation showing the impact of uncontrolled
risks.
What's the trick to effectively manage client relationships in a huge company?
Vagner
Santana, Brazil Lab
Customer-facing employees in
large, distributed organizations often face the challenge of losing track of
the customer relationship big picture. Although such individual interactions
are the building blocks of customer relationships, the complexity of
maintaining the big picture greatly increases as the number of touch-points to
the customers increase. The lack of task coordination, awareness, or
collaboration across teams is one of the main problems affecting the client
relationship and thus the client experience. Our demo supports creating an
effective “One IBM View” by providing coordination and awareness for
distributed teams. It is built on IBM Connections and employs new data and
visual analytics for analyzing and representing critical activities with
customers.
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