In their Research talk at Lotusphere, IBM Center for Social Software Director Irene Greif and Researcher David Millen highlighted new work from the Center. In the area of enterprise social software, they reported on the latest adoption and assessment studies, including new dashboards for community health, Vivacity and BlogMuse (both seen in the Innovation Lab).
Vivacity shows a variety of ways people are contributing in Connections, and highlights the concept of "Return on Content" as a way to measure impact and understand the relative value of different kinds of contributions, such as status updates, profile changes, blog or wiki entries. BlogMuse encourages people to contribute in meaningful ways to enterprise blogs.
Federal legislation is a hot topic these days, and the Center's latest work on visualization, dubbed Many Bills, tackles the challenges of government transparency and citizen participation by helping people navigate and understand large, complex documents, then communicate with others about them. While Many Bills focuses on government, the work has strong implications for business communities, as well.